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Ask MRMLS Customer Service!!!

For March 2008, the most frequently asked questions of MRMLS Customer Service were: Click to review

 


 

i-DATES 
 
April 13, 2008
Reminder: You Must Manually Update Your Pending Listings to Avoid a Violation!
Please update your pending listings on or before the Estimated Sell Date. You must manually change your listing status on or before the Estimated Sell Date or MRMLS Matrix will automatically change the status to “P*” for you, indicating the Estimated Sell Date has passed.

Note: Members who do not manually update the listing status within 48 hours after the Estimated Sell Date may receive a violation from their Association/Board.
Remember, the goal is to have the most accurate MLS data possible. Last month, almost 200 listings were automatically changed to P* by MRMLS Matrix. Please do your part and manually update your listings to their correct status. If listings are sold, please mark them as Sold, if listings are still pending, please extend the Estimated Sell Date.
Listings are automatically changed to Auto Sold (S*) by MRMLS Matrix ten days after the Estimated Sell Date has passed.
Click here to read full i-Date information for all of these features
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Feb. 16th, 2008
Follow these instructions to change your phone number(s) and/or email address in the MRMLS Matrix Roster: Full Update
Feb. 4th, 2008
 MRMLS welcomes its new members from the the Inglewood Board of REALTORS®, the Palos Verdes Peninsula Association of REALTORS®, and the South Bay Association of REALTORS®. MRMLS is now twelve Associations/Boards strong!  Full Update
 
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January, 14, 2008-MRMLS Matrix Upgrade Complete
 
Have you noticed that things look a little different in MRMLS Matrix? On January, 14, 2008, the MRMLS Technical Team successfully installed a major upgrade to MRMLS Matrix. The upgrade includes:  •         New Search Pages •         Redesigned Displays •         Updated Reports •         A new Add/Edit Module •         A new database design with fields that are labeled with non-abbreviated English names that   have been re-organized into logical categories For additional information and training on the MRMLS Matrix Upgrade, the following materials were updated and are available at: http://www.imrmls.com/centsite/Training.html
Online Videos
   1.    How to Add a Listing
   2.    How to Modify a Listing
   3.    How to Search for Listings
          Quick Reference Guides
    1.    How to Add a Listing   
    2.    How to Modify a Listing
    3.    How to Search and Sort
            Detailed Manuals
1.    How to Add a Listing (Add/Edit)
2.    MRMLS Basic Matrix
3.    MRMLS Advanced Matrix
 
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Jan. 14, 2008-Add/Edit Be Back Tomorrow
Along with the MRMLS Matrix Upgrade
 
Add/Edit is unavailable today, Monday, January 14, 2008, while our Technical Team upgrades MRMLS Matrix. All other MRMLS Matrix services will be available for use until 8:00PM tonight.
MRMLS Matrix will return on Tuesday morning, January 15, 2008 at 6:00AM. The upgrade includes a new database structure with fields that have been re-organized into logical categories, updated Search Pages, Displays, and Reports as well as the new Add/Edit Module.
All of the MRMLS Manuals and Quick Reference Guides have been updated. The online videos will be updated in the coming days.
Two things to know about the new displays are:
1.      The displays have been renamed to show which displays are OK to send to customers and which have sensitive information that is meant for agents only. Displays meant for the customer will have “Customer” in their titles and those meant for agents will have “Agent” in their titles.
2.      The newest displays have plain English field titles with no abbreviations. You will be able to choose which view you like best. You can choose the new “Agent Full” display, or if you prefer the classic “Full” display, choose “Agent Full Abbreviated” from the drop-down menu (see below). Matrix will remember your preference.
Would you like to learn about the new Add/Edit module? Please join us Friday, January 18, 2008 at 10:00AM for live Web Conference training and discussion on the “New and Improved Add/Edit.” To sign up, go to: https://www1.gotomeeting.com/register/958681616.
 
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  January 15, 2008
 MRMLS Matrix Structure to Change on January 15, 2008
Exports Will Change Accordingly
IMPORTANT!!! Do you use a custom desktop application that works with an MRMLS
Matrix Export? If so, you or your vendor will have to map to the new structure once the changeover occurs on January 15, 2008. Full Story
 
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 A new Add/Edit is coming to MRMLS Matrix on January 15, 2008
After January 15th, members will be able to use the new-and-improved Add/Edit to add listings with ease.
Not only is Add/Edit getting streamlined but the MRMLS Matrix search pages, displays and reports are getting reorganized to reflect the new structure. Best of all, the time it takes to add a listing should be reduced dramatically. For example, in Residential there will be only five steps instead of eight.
 Full Story 
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Sale Terms Now OK in the Property Description Field
Effective October 1, 2007, MRMLS has changed the policy regarding the Property Description field. Members are now given greater freedom to enter legal, community, or sales terms into the Property Description field. Be aware, the Property Description field is viewable on REALTOR®.com and other websites that use our IDX feed. Since this information is publicly disseminated, make sure you have your broker/seller’s permission prior to submitting your listing. Full Story
 
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 APN Added to Lease Property Types
MRMLS now requires the APN (Assessor’s Parcel Number) to be entered on "lease property" so that it is handled the same way as Residential listings.
 
Full Story  
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Auto Sell Now Activated in MRMLS Matrix
Auto Sell
Auto Sell has been activated on MRMLS Matrix. Sixty days after the projected close date all Pending listings will automatically switch to Sold. These listings will be marked with an * to show that they were updated by Matrix.
The sixty-day delay was added to give the agent a chance to make corrections if the Sold information is not accurate or has changed.
Auto Sell is not meant to be a convenience; members who do not update their listings with the proper status are subject to a Status Violation.
In addition, when listings are changed to Pending Status, an estimated COE date and projected sales price will be required. Listing Agent and Broker notifications will go out before and after a listing is converted
to Sold. Full Story
 
 
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Bath Fields Now Activated in MRMLS Matrix
Four new Bath fields have been added to MRMLS Matrix to accurately describe each room. Full Story
 
 
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Where does MRMLS Listing Data Go?
After adding a listing and checking the box for "Free Internet Ad," where do the listings go? Full Story
 
 
 
 
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iTech Residential listings now visible in MRMLS Matrix
Pasadena Listings Now in MRMLS Matrix
MRMLS is pleased to announce that after many hours of hard work, the iTech Data Share has begun and Glendale and Pasadena listings now appear in MRMLS Matrix. In return, MRMLS listings appear in the iTech system. Residential data was the first to appear, and will be followed by Residential Income. The remaining property types will be phased in shortly thereafter. Full Story
 
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MLS Number Increasing to Nine Characters
On April 2, 2007 the current MLS number format will increase from seven to nine characters. When searching for a listing by MLS Number, agents will enter two extra characters.  Full Story
 
 
 
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Smart Trac Gets Smarter
The beauty of Smart Trac is that it maintains electronic copies of your documents, making them available to designated participants wherever there is an Internet connection.
The new features of Smart Trac make it easier to load documents into the system. If you have a hard copy of a document, you can fax it to (888)796-9915 and the document will be ready for use in the system within 60 minutes.
 
Full Story
  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

 

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